An e-learning system in a higher education institution in the UAE during the Covid-19 pandemic: a students’ perspectiv

Abstract

Higher education institutions in the UAE were forced to shut down during the Covid-19 pandemic and start distance learning to protect students, instructors and staff. This decision has been maintained for almost two academic years. Universities and colleges implemented the necessary internal regulations, obtained the needed tools, and trained instructors and students on using these tools. After almost two years of on-line teaching experience, it is crucial to evaluate the learning acceptance from the learners’ perspectives, and draw conclusions that help understand the learners’ attitudes during and post the pandemic. Numerous studies emphasise the importance of learner and instructor attributes in improving learning acceptance. However, a thorough examination of the determinants that positively or negatively influence the acceptance of e-learning is still required. Hence, the authors propose a conceptual model that includes several determinants for e-learning. To validate the proposed model, empirical research was conducted including data collection from the Liwa College of Technology, Abu Dhabi, UAE, through an on-line survey questionnaire. The study highlights the different determinants critical to e-learning acceptability and use during and after the pandemic.